*** SOME Q'S ARE OUTDATED*** ***
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Welcome to the Moonsama Help Centre! Below you will find the frequently asked questions (FAQs) for Moonsama, Pondsama, and Exosama.
Where can I find the marketplace to purchase a VIP game pass, Multiverse skin, or a Moonsama?
You can find the marketplace here: [insert link].
What steps do I need to take to participate in Moonsama Carnage?
You can find the steps in the wiki here: [insert link] and abbreviated in telegram here: [insert link].
What is the link to the Moonsama Multiverse Portal?
You can find the portal here: [insert link].
Where can I find the Moonsama Minecraft servers?
You can find the servers in the table here: [insert link].
When are the resources distributed after Carnage?
The resources will be released following the review of all videos to check the players flagged each week. They are typically released Friday/Saturday following the last Carnage session.
How long do I have to play to receive Gganbu from a Carnage session?
The time requirement is 1 hour to receive Gganbu rewards. You can check the rewards within Minecraft by using the chat function and typing "/gganbu".
Where can I summon my Pondsama NFT fish?
You can do so from the Moonsama workbench here: [insert link].
Where can I see my Pondsama NFT fish?
You can view them at the Moonsama marketplace under ‘my NFTs’ and by connecting your wallet here: [insert link].
Where can I set up my pond?
You can set up your pond at https://pondsama.com/ using the login button and then signing into the https://multiverse.moonsama.com (via email or Kilt further instructions can be found here) and authorizing for your game tag and ID to be shared. Once logged in, you can access your pond back at the Pondsama website.
How many resources are required to summon a Pondsama NFT fish?
The resource amount is shown in the workbench cost section here: [insert link].
Why don't Exosama passes receive GGANBU?
In order to preserve the integrity of the alpha game economy, we cannot introduce Exosama GGANBU until beta starts. This will be a fresh playing field for all, so see this time as a period to learn and get involved.
Why are there so many carnage issues?
We are in the ALPHA phase, so we are still testing and resolving issues for scaling up. You are early!
I paid for a pre-mint, when will I get the pass?
Every Sunday, before Carnage.
Is there a difference between the passes?
The only change is the skin type, which can be used in Minecraft.
When Exosama launches, am I getting the Exosama airdropped?
Yes, you will receive the airdropped Exosama on the same wallet address used for the pre-mint transaction.
Are there any rarities?
There are visual differences only.
I paid but can’t find the pass. What should I do?
Please navigate to the Moonsama Multiverse Portal and connect the wallet used to send the pre-mint transaction. If the pass has been sent, it will show once logged into the Portal.
If I burn the pass into the game, will I still get the Exosama after launch?
Yes, you will receive the Exosama on the same address where your Exosama pre-mint pass has been sent.
I got my pass and burnt it into my account. What are the next steps?
Please see the video here on the steps to use the pass in the Moonsama Minecraft Metaverse: [insert link].
What can I do with my game pass?
Please see the video here on the steps to use the pass in the Moonsama Minecraft Metaverse: [insert link].
We hope these FAQs have been helpful. If you have any other questions or concerns, please don't hesitate to reach out to us.